Bachelor's Degree in Operations Management, Logistics, Supply Chain Management, or a related field.
5+ years of experience in Operations Management, Logistics and Customer Service with a proven track record of success.
Experience with up-to-date CRM softwares.
Excellent communication and leadership skills, with the ability to manage and develop a team.
Driving skills and knowledge of road safety and traffic rules.
Must be resident with Lekki and its environs

Qualification / Experience

Bachelor's Degree in Operations Management, Logistics, Supply Chain Management, or a related field.
5+ years of experience in Operations Management, Logistics and Customer Service with a proven track record of success.
Experience with up-to-date CRM softwares.
Excellent communication and leadership skills, with the ability to manage and develop a team.
Driving skills and knowledge of road safety and traffic rules.
Must be resident with Lekki and its environs

Duties

Manage the day-to-day operations in accordance with company policies and standards to maximize profitability and efficiency.
Develop strategic goals which will help make a significant impact on growth of the Unit.
Overseeing customer service teams and ensuring that customer inquiries and complaints are handled effectively.
Ensuring that all Logistics and mobility processes are efficient and effective.
Assist in fine tuning operational methods for the departments while improving the overall efficiency.
Develop policies and procedures for implementing quality and customer-service standards.
Conduct operational audits and ensure processes follow corporate policy.
Work effectively with the Management to implement various operational cost-effective policies and procedures and help maximize the revenues thus enhancing the profitability of the company.
Implement necessary checks and balance to mitigate operational risks across all departments and to ensure the best interest of the company.

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Operations Officer